Frequently Asked Questions

How long does shipping take?

All our products are made to order and printed in the US. Production typically takes 2-5 business days, with standard shipping adding another 3-7 business days. Total delivery time is usually 5-12 business days.

Can I return or exchange my order?

Because every item is made specifically for you, we don't accept returns or exchanges for sizing or preference reasons. However, if your item arrives damaged or defective, contact us at jochem.dewinkel@gmail.com with your order number and a photo — we'll arrange a free reprint or refund.

Where are your products made?

All Roam Free Co. products are printed and shipped from the United States via our print-on-demand partner.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and Shop Pay.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

I have another question — how can I reach you?

You can reach us at jochem.dewinkel@gmail.com and we'll get back to you as soon as possible.